Privacy Policy

Version 2026-12

NurVerse Quran Academy ("we") teaches the Quran online to children and adults. Many of our students are children aged 3 to 15, so we keep as little information as we can and protect what we keep. This page explains what we collect, why, who sees it and when it is deleted.

1. What we collect

• Account details: name, email, and for children the parent or guardian's contact details.
• Learning records: class schedule, attendance, Quran progress, homework, certificates, rewards.
• Billing records: fees, invoices and payments (we do not store card numbers).
• Class chat and messages sent inside NurVerse.
• Audio recordings of live classes. Sound only. We do not record video.
• Safety pictures of the teacher. During a live class, a small still picture of the teacher's camera, and of the teacher's shared screen while it is shared, may be taken every few minutes and checked automatically for phone numbers, QR codes and similar contact details. We never take pictures of students' or parents' video. Pictures with nothing wrong are deleted after 48 hours; only a picture that shows a problem is kept as evidence.

2. Why classes are recorded

• To keep children safe and to make sure teachers and students follow our rules (for example, no sharing of phone numbers and no arranging private lessons outside the academy).
• To check the quality of teaching and settle any complaint about a class.

A notice is shown inside every live class. Recording is not used for advertising and is never published.

3. Who can see your information

• Academy administrators can see everything needed to run the academy, including recordings.
• Teachers see only their own students' learning records. They do not see parents' emails or phone numbers.
• Students and parents see their own records. Teachers' contact details are not shown to students or parents.
• Other families never see your child's information.

4. Companies that help us (processors)

• Daily.co provides the video classroom and stores audio recordings until they are deleted.
• Google (Gemini) automatically listens to the audio recording and writes a transcript, and looks at the teacher's safety pictures, so that our safety system can look for rule breaking. A person reviews anything it flags.
• Railway hosts our servers and database.

We do not sell personal information and we do not use it for advertising.

5. How long we keep it

• Audio recordings: deleted automatically after 60 days.
• Safety pictures of the teacher: deleted automatically after 48 hours unless they show a problem (then kept as evidence like a reviewed recording).
• Transcripts and summaries of normal classes: deleted after 90 days.
• Class chat messages: deleted after 180 days (365 days for messages that were blocked by our safety filter).
• If a class is flagged and not yet reviewed, we keep its recording until an administrator decides. Reviewed safety evidence is kept for up to 365 days.
• Account, attendance, progress and billing records are kept while the child is a student and afterwards only as long as the law or our accounting requires.

6. Your rights

A parent or guardian (or an adult student) can ask us to show, correct or delete the information we hold, or to stop recording a particular child's classes. To ask, email nurversequran@gmail.com. We will reply within 30 days. If you withdraw consent for recording we may not be able to continue online classes.

7. Children

A child can only use NurVerse after a parent or legal guardian has read and accepted this policy. We record the name of the person who accepted, the date and time. We do not ask children for more information than lessons need.

8. Security

Passwords are stored in scrambled form, classes are private and need a login, and access is limited by role. No system is perfect; if something goes wrong that affects your information we will tell you.

9. Changes

If we change this policy in an important way we will ask you to accept it again.

10. Contact

Questions or requests: email nurversequran@gmail.com.